@layer theme{:root,:host{--font-sans:ui-sans-serif, system-ui, sans-serif, "Apple Color Emoji", "Segoe UI Emoji", "Segoe UI Symbol", "Noto Color Emoji";--font-mono:ui-monospace, SFMono-Regular, Menlo, Monaco, Consolas, "Liberation Mono", "Courier New", monospace;--spacing:.25rem;--default-font-family:var(--font-sans);--default-mono-font-family:var(--font-mono)}}@layer base{*,:after,:before,::backdrop{box-sizing:border-box;border:0 solid;margin:0;padding:0}::file-selector-button{box-sizing:border-box;border:0 solid;margin:0;padding:0}html,:host{-webkit-text-size-adjust:100%;tab-size:4;line-height:1.5;font-family:var(--default-font-family,ui-sans-serif, system-ui, sans-serif, "Apple Color Emoji", "Segoe UI Emoji", "Segoe UI Symbol", "Noto Color 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components;@layer utilities{.visible{visibility:visible}.start{inset-inline-start:var(--spacing)}.table{display:table}.italic{font-style:italic}}:root{--bg:#f4f3ed;--ink:#17221e;--muted:#66706b;--line:#e2e1d9;--green:#183c31;--green-2:#234d40;--soft:#e3e9e2;--rust:#a24522;--gold:#c99a3b;--urgent-bg:#f5e4dc;--review-bg:#f4ecd7;--review-ink:#81601f;--serif:Georgia, "Times New Roman", serif;--sans:ui-sans-serif, system-ui, -apple-system, "Segoe UI", Arial, sans-serif}*{box-sizing:border-box}body{background:var(--bg);color:var(--ink);font-family:var(--sans);margin:0;font-size:15px}button{font:inherit;cursor:pointer}h1,h2,h3{font-family:var(--serif);letter-spacing:-.02em;margin:0;font-weight:500}p{margin:0;line-height:1.55}.muted{color:var(--muted)}.small{font-size:13px}.eyebrow{letter-spacing:.14em;text-transform:uppercase;color:var(--muted);margin:0 0 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18px;font-size:14px;font-weight:600;display:inline-flex}.btn-primary{background:var(--green);color:#fff}.btn-primary:hover{background:var(--green-2)}.btn-soft{background:var(--soft);color:var(--green)}.btn-outline{border-color:var(--line);color:var(--ink);background:#fff}.btn-wide{justify-content:space-between;width:100%}.btn-small{min-height:34px;padding:0 14px;font-size:13px}.btn:disabled{opacity:.45;cursor:default}.link-btn{color:var(--green);text-underline-offset:3px;background:0 0;border:0;padding:0;font-size:13px;font-weight:600;text-decoration:underline}.link-light{color:#e0b65a}.input{border:1px solid var(--line);width:100%;min-height:42px;color:var(--ink);font:inherit;background:#fff;border-radius:9px;padding:9px 12px}textarea.input{resize:vertical}.chip-btn{border:1px solid var(--line);background:#fff;border-radius:8px;align-items:center;gap:6px;padding:7px 12px;font-size:12px;font-weight:600;display:inline-flex}.play{color:var(--rust);font-size:9px}.x{border:1px solid var(--line);background:#fff;border-radius:50%;width:32px;height:32px;font-size:18px;line-height:1}.pill{border-radius:20px;align-items:center;gap:5px;width:fit-content;padding:3px 10px;font-size:12px;font-weight:600;display:inline-flex}.pill-urgent{background:var(--urgent-bg);color:var(--rust)}.pill-review{background:var(--review-bg);color:var(--review-ink)}.pill-routine,.pill-ok{background:var(--soft);color:var(--green)}.pill-warn{background:var(--review-bg);color:var(--review-ink)}.dot{border-radius:50%;width:7px;height:7px;margin-right:7px;display:inline-block}.dot-new{background:#d0602f}.dot-review{background:#c99a3b}.dot-scheduled{background:#2f7d63}.dot-done{background:#9aa39e}.landing{grid-template-columns:1.4fr 1fr;min-height:100vh;display:grid}.landing-hero{background:var(--green);color:#fff;flex-direction:column;justify-content:space-between;gap:40px;padding:40px 56px;display:flex;position:relative;overflow:hidden}.landing-hero:before{content:"";border:1px solid 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nav{gap:4px;display:grid}.nav-item{color:#ffffffc7;text-align:left;background:0 0;border:0;border-radius:9px;align-items:center;gap:10px;padding:10px 12px;font-size:14px;display:flex}.nav-item.on,.nav-item:hover{color:#fff;background:#ffffff1a}.nav-item em{background:#ffffff24;border-radius:10px;margin-left:auto;padding:1px 7px;font-size:11px;font-style:normal}.nav-item .em-rust{background:#c9673f}.sidebar-foot{border-top:1px solid #ffffff1f;gap:2px;margin-top:auto;padding-top:16px;font-size:13px;display:grid}.sidebar-foot small{color:#ffffff8c}.me{align-items:center;gap:10px;margin-top:18px;display:flex}.me strong{font-size:13px;display:block}.avatar{width:32px;height:32px;color:var(--green);background:#e7c9a6;border-radius:50%;place-items:center;font-size:11px;font-weight:700;display:grid}.resident-header{border-bottom:1px solid var(--line);background:#fff;justify-content:space-between;align-items:center;padding:16px max(16px,50vw - 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var(--rust);background:#fff;border-radius:10px;gap:14px;margin:18px 0 30px;padding:16px 18px;font-size:13px;display:flex}.alert>span{background:var(--urgent-bg);width:26px;height:26px;color:var(--rust);border-radius:50%;flex:none;place-items:center;font-weight:700;display:grid}.alert p{color:var(--muted);margin-top:3px}.resident-grid{grid-template-columns:1.6fr 1fr;gap:24px;display:grid}.row-head{justify-content:space-between;align-items:baseline;margin-bottom:12px;display:flex}.row-head h2{font-size:24px}.request-list{gap:10px;margin:0;padding:0;list-style:none;display:grid}.request-list li{border:1px solid var(--line);background:#fff;border-radius:12px;align-items:center;gap:14px;padding:14px;display:flex}.req-letter{background:var(--soft);width:34px;height:34px;color:var(--green);font-family:var(--serif);border-radius:8px;flex:none;place-items:center;display:grid}.req-main{flex:1;min-width:0}.req-main strong,.req-main small{display:block}.req-main 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small{color:var(--muted);font-size:12px}.th{color:var(--muted);letter-spacing:.1em;text-transform:uppercase;border-top:0;padding-top:0;font-size:11px;font-weight:700}.th:hover{background:0 0}.status{align-items:center;font-size:13px;display:inline-flex}.empty{padding:20px 6px}.big-num{align-items:center;gap:12px;margin-bottom:14px;display:flex}.big-num b{font-family:var(--serif);font-size:40px;font-weight:500}.big-num small{color:var(--muted)}.bar{gap:3px;height:6px;margin-bottom:12px;display:flex}.bar i{background:var(--green);border-radius:3px;height:100%;display:block}.bar .bar-gold{background:var(--gold)}.bar .bar-grey{background:#c9cdc8}.legend{color:var(--muted);gap:5px;margin:0 0 16px;padding:0;font-size:12px;list-style:none;display:grid}.legend i{background:var(--green);border-radius:50%;width:7px;height:7px;margin-right:6px;display:inline-block}.legend .bar-gold{background:var(--gold)}.legend 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0}.drawer-head{justify-content:space-between;align-items:center;display:flex}.drawer-head small{color:var(--muted);font-size:12px;font-weight:600}.photo{background:#f4f3ed;border-radius:10px;align-items:center;gap:12px;padding:12px;font-size:13px;display:flex}.photo>span:first-child{width:42px;height:42px;color:var(--muted);background:#ddd9cc;border-radius:6px;place-items:center;font-size:9px;font-weight:700;display:grid}.photo strong,.photo small{display:block}.photo small{color:var(--muted);font-size:11px}.guidance{background:var(--green);color:#fff;border:2px solid #e7cdb8;border-radius:12px;gap:12px;padding:16px;font-size:13px;display:flex}.guidance p{margin-bottom:8px}.guidance .sect{flex:none;margin:0}.access{grid-template-columns:auto 1fr;gap:6px 16px;margin:0;font-size:13px;display:grid}.access dt{color:var(--muted)}.access dd{margin:0;font-weight:600}.status-chips{flex-wrap:wrap;gap:6px;display:flex}.chip{border:1px solid 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small{color:var(--muted);font-size:12px}.modal-foot>span{align-items:center;gap:10px;display:flex}.intake{gap:14px;display:grid}.intake h2{font-size:30px}.intake label{gap:6px;font-size:13px;font-weight:600;display:grid}.two{grid-template-columns:1fr 1fr;gap:12px;display:grid}.guidance-soft{background:#eef2ec;border-radius:10px;gap:12px;padding:14px;font-size:13px;display:flex}.guidance-soft .sect{color:var(--green);background:#fff;flex:none;margin:0}.guidance-soft p{color:var(--muted);margin-top:3px}.upload{text-align:left;background:#fff;border:1px dashed #cfcdc2;border-radius:10px;align-items:center;gap:12px;padding:14px;display:flex}.upload>span:first-child{background:var(--soft);border-radius:8px;place-items:center;width:34px;height:34px;display:grid}.upload strong,.upload small{display:block}.upload small{color:var(--muted);font-size:12px;font-weight:400}.intake .check-row{align-items:center;gap:8px;font-weight:400;display:flex}.tour{z-index:50;background:#fff;border:2px solid #e7cdb8;border-radius:16px;width:min(380px,100% - 32px);padding:20px;position:fixed;bottom:16px;right:16px;box-shadow:0 20px 50px #17221e33}.tour h3{margin-bottom:8px;font-size:24px;line-height:1.1}.tour>p:not(.eyebrow){color:var(--muted);font-size:13px}.tour-progress{justify-content:flex-end;gap:4px;margin-bottom:6px;display:flex}.tour-progress i{background:var(--line);border-radius:2px;width:20px;height:3px}.tour-progress .on{background:#d0602f}.tour-note{border-left:3px solid var(--green);background:#eef2ec;border-radius:6px;margin-top:12px;padding:10px 12px;color:var(--ink)!important}.tour-foot{border-top:1px solid var(--line);justify-content:space-between;align-items:center;margin-top:14px;padding-top:12px;display:flex}.tour-foot>span{gap:8px;display:flex}.toast{z-index:60;background:var(--ink);color:#fff;border-radius:10px;max-width:calc(100% - 32px);padding:12px 18px;font-size:13px;position:fixed;bottom:20px;left:50%;transform:translate(-50%);box-shadow:0 10px 30px #0003}@media (max-width:900px){.landing{grid-template-columns:1fr}.landing-hero{padding:28px 20px}.landing-steps,.app-agent{grid-template-columns:1fr}.sidebar{flex-flow:wrap;align-items:center;gap:12px;height:auto;padding:12px 16px;position:static}.sidebar nav{flex-wrap:wrap;gap:4px;display:flex}.sidebar-foot{display:none}.workspace{padding:16px 16px 200px}.stats{grid-template-columns:1fr 1fr}.overview-grid,.resident-grid,.filters,.rule-cols,.two{grid-template-columns:1fr}.tr{grid-template-columns:1fr 1fr}.th{display:none}.home-card h1{font-size:30px}}